Company Equity Page
Why is my vested equity showing as $0?

Your company's 409A and your exercise price are likely the same. The $ values for exercisable options are calculated using the spread between the company’s current 409A and the grant’s exercise price. You would have to pay a $ amount equal to what the shares are currently worth in order to own them.

How can I manually account for an ISO/NSO split in Compound?
  • To accurately reflect ISO/NSO split grants, we break out each portion into their own grant. You want to create an ISO grant that only has the ISO vesting events and zeros for the other months. You then do the same in reverse for the NSO grant.
  • For example, if the ISO/NSO split grant has 25K total options (10K ISO and 15K NSO), you enter in the ISO grant with a total quantity of 10K options, and the NSO with 15K options.
My options from a former employer are showing as cancelled, but I think they should still be exercisable. How can I fix this?

The determination of cancelled shares is done by the “Expiration after termination” field. Normally stock options expire 90 days after you leave a company, but many companies have started to increase that window of time. If you change this data field to something longer than 90 days (i.e. 5 years), your options will correctly appear as exercisable.

How do I find my vesting schedule in Carta?
  • Within Carta, navigate to your portfolio page. You can then click into the specific company you want to find a vesting schedule for.
  • Once you are on a company page, navigate to the “Holdings” tab. From here you can click into any specific grant.
  • A pop-up window will appear, and you can click the “Vesting Schedule” tab.
How can I find my vesting schedule documents on E-Trade?

Log into your E-Trade account and navigate to the holdings tab. Once there, you should see all your different grants & holdings. Near the top of the page, you will see a button that says “Download Expanded”. Clicking this will download a CSV with all of your different equity grants and their monthly or quarterly vesting schedules.

Where can I find my company’s Fair Market Value (FMV) in Carta?
  • Log into your profile and navigate to the “Portfolio” page.
  • Click on the specific company you want to view.
  • Click on the “Exercise Simulator” tab.
  • Your company’s FMV can be found under the “What’s your Tax Situation?” prompt.
Where can I find my company’s Fair Market Value (FMV) in Shareworks
  • Log into your profile and navigate to the specific company page.
  • Click on the dashboard on the top left of your screen.
  • About halfway down the page on the right hand side, you will see a data field that says “Fair Market Value”.
How should I account for RSUs that have already vested when manually adding in my equity if I work at a public company?

An easy work around here is to only add in your unvested shares. Since the RSUs you have already added will be accounted for in the brokerage account you have linked, adding only the unvested equity allows your net worth to be accurate and the modeling tool to work as expected.

Why can't I sync two different Carta accounts?

Our Carta integration can only sync one account at a time. If you provide us with your grant information, we can add it in manually and ensure that your company equity is being reflected accurately.

My Company uses Okta to sign into Shareworks. How do I add my account into my Compound Dashboard?

To login without going through Okta, please go to the Shareworks website and follow the steps below:

  1. Go to Shareworks and navigate to your profile page. Copy your username. It usually starts with "DS-". After you copy this, please sign out.
  2. Click “Forgot Password”.
  3. You will begin the reset password process. They'll send you an email to create a new password.
  4. Use that new password along with your email to sign into Compound.
  5. You can add your Company Equity by selecting "Add" in the top-right corner of the home page of Compound and then selecting Company Equity.
Company Equity Simulator
I have vested RSUs, but I can’t sell any of them. Why is this?

Double-trigger RSUs have both a time-based and liquidity-based vesting component. While you may have vested your RSUs based on how long you have worked for your employer, you have not fully vested them until your company is public. You need to change the “Projected Liquidity Date” in the modeling tool. Once you change that date, you will be able to sell your RSUs.

Why can't I model any RSU sale events until the end of a given year?

We group all of your vested RSUs for a calendar year under a single line item per grant. We also create a line item for RSUs vested at IPO. This makes the modeling tool easier to use and allows you to simulate the tax impact of vesting and selling RSUs at varying price points over future years. Vested RSUs are treated as ordinary income from a tax perspective, so we accurately calculate the taxes associated with RSUs vesting at variable prices over a multi-year horizon. The caveat here is that we only allow RSUs to vest at a single FMV in a single year (excluding an IPO year).

Why can't I add in my sale events from last year into the modeling tool?

The modeling tool is meant to be used on a go-forward basis. Any historical sale events should be added by clicking into the corresponding stock certificate on your Company Equity page.

Public Investments
Why can't I add my Wealthfront or Betterment account to my dashboard?

To sync these providers with Plaid, you have to create an app-specific password.

  • Wealthfront
  1. Sign into Wealthfront
  2. Click your Profile Name in the top right corner & click on settings.
  3. Scroll down on the page until you see “Link Wealthfront to Other Apps” and click “Generate an App Specific Password”.
  4. Copy and paste this password back into Compound when using Plaid to link your Wealthfront account.
  • Betterment
  1. Sign into Betterment
  2. Go into the Settings section of your account & click Security.
  3. Authenticate your account and generate a password.
  4. Copy and paste this password back into Compound when using Plaid to link your Betterment account.
Why is the crypto I hold in my Robinhood account showing up in the Public Investments Section?

When you sync an account, everything within that account is pulled into the asset class for that designated account. This means that any crypto within your Robinhood account will be reflected with the rest of that account in the Public Investments line item.

Why are my stock option grants not pulling through properly even though I synced my equity plan with Yodlee or Plaid?

In order to use Compound’s Equity Simulator tool, you must add in your company equity in the appropriate section. Since your company does not use Carta or Shareworks, you will have to add this in manually.

Where can I find my brokerage statements in Wealthfront or Betterment?
  • For Wealthfront, you can find your recent account statements by clicking on your name located at the top right of your dashboard and then selecting Documents.
  • For Betterment, you can find your recent account statements by navigating to the Documents on the left-hand corner of the screen.
Crypto
What is the best way to ensure my crypto account’s value is up to date within my dashboard without syncing my account?

Compound allows you to directly connect your Coinbase account; we will also be launching direct Ethereum and Bitcoin integrations soon.

For other accounts, you can manually add your holdings by token. For most tokens, we'll directly update the value of your account based on live prices from CoinGecko.

Why did my Coinbase Pro account not sync with the Coinbase integration?

Unfortunately, we do not currently have an integration with Coinbase Pro. Our direct Coinbase integration is only for the general, consumer Coinbase product.

We are working on adding Coinbase Pro support soon.

Private Investments
I have invested in multiple rounds for the same company. How should I best reflect this in my dashboard?

We treat each round that you have invested in as a separate line item. While we are constantly working on improving our product, we believe this is the best functionality currently. Our default view is to sort your investments by issue date, so that you can easily see how much capital you have put into private investments on an annual basis. You should add each of these rounds as their own line item. This also allows you to edit the entity you used to invest, or how you invested.

Planning
Why does my AGI number look a lot higher than expected?

The most likely reason for this is historical exercise or sale events. For example, if you exercised a ton of NSOs earlier this year that had a large spread between the exercise price and your companies 409A, we would be accounting for that income in the AGI number that we are showing for this year.

What is causing a large drop in my net worth within my cash flow plan?

If the drop in net worth is affecting the “Company Equity” portion of your net worth composition, it is likely due to the equity strategy you have applied. If you are holding vested options in the equity strategy that you have not exercised yet (and do not exercise in the strategy), they may be expiring in the future, causing your net worth to drop.Once expired, they are removed from the vested options line item. This problem will only occur for previous employers.

Settings
How can I add my spouse to my dashboard?

You can add your spouse as an authorized user on your dashboard. After logging into your Compound dashboard click on “Settings” on the left hand side of the screen. Navigate to “Account and billing” and enter your spouse’s information into the “Add an authorized login” section.

Other
What's the major difference between the Managed Portfolio and Intelligent Investing portfolio?

While both portfolios are designed to achieve global diversification, the model portfolio does this at an ETF/index level and the Intelligent Investing portfolio does this at a company level (holding the underlying companies of a specific index vs. the index itself). The added benefit of utilizing a direct indexing strategy (Intelligent Invest) is the tax alpha that you can achieve through more precise tax-loss harvesting (0.5% to 1.5% annually). Compound's model portfolio is currently a free service while the Intelligent Invest portfolio carries a 0.35% fee on assets under $1M and 0.20% fee on assets over $1M (charged by our investment partner, O'Shaughnessy Asset Management). Until the account reaches $1M, we've negotiated a benefit of capping the fee at the lesser of 0.35% or $2,500.

Why does Plaid not pull in anything when my spouse tries to add their accounts?

Our Plaid integration only allows us one connection at a time per custodian. This means that if you and your spouse use different credentials to log in, only one of you will be able to link your account. You can add in your account manually to remedy this issue. Additionally, you could connect with Yodlee if it is a public investment account.

Is there anything I can do to make my accounts disconnect less often?

Our Plaid integration only allows us one connection at a time per custodian. This means that if you and your spouse use different credentials to log in, only one of you will be able to link your account. You can add in your account manually to remedy this issue. Additionally, you could connect with Yodlee if it is a public investment account.